Terms of service
1. Definitions.
It is specified that in this contract:
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H-IS: is H-International School S.r.l., with registered office in Via Olivetti 1, 31056, Roncade (TV) C.F. P.IVA 03888620261;
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User: is the physical person benefiting from the course/school/lab organised by H-IS;
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Consumer: is the physical person who proceeds to purchase the course/school/lab organised by H-IS, in the capacity of User or on behalf of the latter in the case of a minor.
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App Summer Academy or App: this App is owned by H-International School S.r.l., and is dedicated to the H-IS Summer Academy at the Roncade Campus. It can be downloaded via the QR code provided after enrollment confirmation.
2. Object of the contract.
This contract regulates the distance enrollment of the User in a course/school/lab at H-IS ("Course" or "Courses"). The features of the individual Courses are described in the illustrative material available on the website https://courses.h-farm.com/. This material contains: purpose of the course, calendar, duration in class days, program, venue, services included, enrollment procedure, costs, etc.
H-IS reserves the right to change the dates and times of the Courses due to internal organisational requirements or dependent on external provisions.
3. Course Prices.
The prices of individual Courses can be found on the website https://courses.h-farm.com/, in the section relating to each Course. All prices indicated are inclusive of the following activities and services:
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organisation and provision of the Course and its contents;
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Course teaching materials;
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lunch and snacks.
4. Enrollment, payment and invoicing procedures.
To enroll, it is necessary to access your personal area (via login) if the Consumer is a registered user, select the Course you wish to attend and proceed with filling in the required fields during the purchase process, where the identification and contact data of the natural or legal person who will make the payment and to whom the invoice will be addressed and the personal data of the User who will participate in the Course will be requested. The collection and processing of such data are carried out in accordance with the privacy policy provided by H-IS in relation to the H-FARM Summer Academy 2026.
During the purchase process, the User/Consumer will be required to review and accept these “Terms and Conditions” of service provision, the Summer Academy 2026 Camper Code of Conduct, and to confirm that they have read the privacy policy provided by H-IS by giving consent to the processing of the User’s sensitive data and the optional consent to receive informational and/or commercial communications.
To complete the enrollment request, it is necessary within 15 days from the course purchase date to:
A. Complete the payment of the enrollment fee using one of the following methods (the “Payment”):
(a) by bank transfer according to the instructions contained in the purchase confirmation e-mail;
(b) by credit card through redirection to the payment platforms of each provider depending on the payment method selected (visa/mastercard/amex/unionpay). In this case, the Consumer's personal data and bank details shall be processed by that provider in accordance with its own policies on the use of the service.
(c) Scalapay through redirection to the provider's payment platforms;
(d) Paypal through redirection to the provider's payment platforms;
(e) Shop pay through redirection to the provider's payment platforms;
(f) Apple pay through redirection to the provider's payment platforms;
(g) Google pay through redirection to the provider's payment platforms.
For each provider, please refer to the terms and conditions of the respective platform and the information on the processing of personal data by each provider.
B. complete the required documents for participation (the “Submission of the Mandatory Data and Document”).
The User will be required to provide additional information and documents necessary to complete the enrollment process through a form on the Zoho platform, including sensitive data related to any medical needs, allergies, food intolerances, educational needs, or other useful information that can help make the User’s stay as enjoyable as possible.
The collection of this data will automatically generate a contract that the User must sign via the Zoho Sign platform to finalize the enrollment process. Through Zoho Sign, the User/Consumer must digitally sign the documents accepted during the pre-contractual registration phase to formalize the conclusion of the contract with H-IS. A copy of these “Terms and Conditions,” of the Summer Academy 2026 Camper Code of Conduct, the privacy policy provided by H-IS, and, in general, the contractual documentation signed by the Consumer, will be sent to the latter via e-mail to the address provided at the time of purchase.
The links to access the form and the contract will be sent via e-mail.
The User enrolled in the Roncade Campus will be able to download the Summer Academy app via the App Store or Play Store. The app will allow the User/Consumer, on a voluntary basis, to have quick access to organizational information, staff contact details, and to receive photos, projects, and final certificates of the experience.
All information regarding the processing of personal data through the aforementioned app is contained in Toddle’s privacy policy, which the User/Consumer can review upon first access to the app, with the option to provide, either at that time or at later stages, consent for the optional processing of data, including those belonging to special categories as per Article 9 of Regulation (EU) 679/2016 (where applicable).
5. Enrollment acceptance. Information and personal data.
The Enrollment shall be deemed to have been completed upon Payment of the enrollment fee and submission of the Mandatory Data and Document which must be signed on the Zoho Platform (the “Enrollment”). Once the enrollment will be completed, the Consumer will receive an official confirmation via e-mail from H-IS, together with a copy of the documents signed using the methods described in the preceding paragraph (e.g., through the App).
In order to guarantee the best learning conditions, courses are reserved for a limited number of participants. Enrollments are therefore accepted until all available places are filled. In the event that the Consumer wishes to enroll in a course for which no places remain available, H-IS will draw up a waiting list and contact the Consumer in the event of vacancies.
For the purposes outlined above, the Consumer declares and guarantees that the data and information provided to H-IS through the App and in the signed contractual documents are true, accurate, and sufficient to allow for their (or the enrolled minor’s) identification and the proper understanding of their needs.
The Consumer further declares and guarantees that they have the authority to upload and process, via and through the App, the personal data and any special categories of data contained in the uploaded documentation and that such data has been collected in compliance with current privacy regulations.
6. Right of Withdrawal.
Without prejudice to the right to reimbursement as regulated by art. 7 below, the Consumer has the right to withdraw from the contract signed by accepting the present "Terms and Conditions", without having to provide any reason and without having to pay any penalty, within 14 days from the Enrollment as referred to in Article 5.
The right of withdrawal may be exercised by the Consumer, within this period, by sending a written communication via e-mail to: summeracademy@h-farmschool.com, as specified in Article 9 below, provided it is confirmed by registered letter with return receipt, to be sent to the contact details outlined in Article 8 below within 48 hours thereafter.
The notice of withdrawal, under penalty of ineffectiveness, must contain:
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the personal data of the Consumer and those of the User, if a different subject;
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a copy of the registration form;
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the bank details (IBAN code, name of the bank and agency, account holder) of the current bank account to which H-IS will credit the paid fees, where due pursuant to art. 7 below.
The Consumer acknowledges and expressly accepts that after the term of 14 days from the date of registration, as well as following the full execution of the contract by H-IS pursuant to art. 59, letter a) of the Consumer Code, it will no longer be possible to exercise the right of withdrawal.
7. Refund rights.
In the event that the right of withdrawal is exercised by the Consumer according to the procedures and within the time limit set out in art. 6 above, H-IS shall refund in full the sums already paid by bank transfer within 14 days from the date of receipt of the notice of withdrawal sent by the Consumer.
The same withdrawal and refund conditions shall also apply in the event of visa refusal or failure to obtain a visa within the required timeframes.
Without prejudice to the provisions of the preceding sentence, if the notice of withdrawal is received by H-IS:
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within 60 days from the beginning of the course, H-IS shall reimburse 50% of the course fee;
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more than 60 days before the start of the course, no refund will be made.
In cases of force majeure or failure to reach the minimum number of course participants, H-IS has the right to cancel a course or service, reimbursing participants the full amount paid.
As an alternative to the right to reimbursement as regulated in the previous periods, in the event of cancellation, at the express request of the Consumer, the registration fee already paid may be transferred as an advance for participation in other initiatives or converted as a voucher for the purchase of other initiatives.
Any form of further compensation in favour of the Consumer is excluded.
This is without prejudice to the possibility for the withdrawing Consumer to transfer the registration fee to another person, without further costs, upon written authorization from H-IS.
The User shall not be entitled to any refund of the fee paid if he/she fails to attend the course on the scheduled date or interrupts attendance for causes and reasons not referable to H-IS.
8. Communications.
Without prejudice to the provisions of art. 6 above, all communications and notifications relating to these Terms and Conditions must be addressed, via registered letter with return receipt, to: H-International School S.r.l., via Olivetti 1, 31056 - Roncade (TV) or via registered e-mail to digitalaccademiaholding@legalmail.it.
9. Assistance and Complaints.
Any requests for assistance must be forwarded via e-mail to: summeracademy@h-farmschool.com.
Any complaints may also be sent to the same address, specifying "COMPLAINTS" in the subject line.
In any case - in accordance with EU Reg. 524/2013 ODR - it is possible to refer, through the ODR portal (https://eur-lex.europa.eu/eli/reg/2024/3228/oj), to an authorised dispute resolution body, which will have the task of finding a solution to the dispute within 90 days from the submission of the complaint.
10. Intellectual Property Rights.
The User and the Consumer (if a different party) acknowledge and agree that H-IS is and will remain the sole and exclusive owner of all logos, trademarks, and distinctive signs present on the App and associated with H-IS and/or the companies of the Nord Anglia Education group, of which H-IS is a part, as well as owner of all intellectual property rights of whatever kind and nature existing on and/or relating to them The User and the Consumer (if a different party) therefore agree not to remove or attempt to remove any copyright-protected elements, trademarks, or other distinctive signs of H-IS or its suppliers displayed on the App interface.
Without prior written authorization from H-IS, no document, file, hyperlink, image, photograph, video, or any other graphic element may be reproduced, copied, or stored, in whole or in part, on other servers, published through other digital communication channels and/or online services, or copied or archived on electronic devices, such as, but not limited to, USB drives, CD-ROMs, or other data storage devices.
Should the User and the Consumer (if a different subject) encounter or become aware, in any way, of the source code, object code, and/or operational algorithms of the App during its use, they:
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Shall not directly or indirectly (e.g., through third-party activities or those of other users):
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Circumvent or attempt to circumvent the technical protection measures and technical restrictions implemented on the App and/or its software to identify codes and/or algorithms of any kind or nature (e.g., source and object codes);
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Analyze, decrypt, decompile, disassemble, and/or perform reverse engineering on the App and/or its software or attempt to carry out such activities;
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Alter, modify, and/or manipulate in any way the App’s functionality and/or its software;
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Extract, copy, duplicate, store, and/or collect, directly or indirectly, manually or using specialized software, any data, information, code, and/or algorithm of any kind or nature used by or for the App’s operation, its software, and/or otherwise uploaded and contained within the App (so-called “data scraping”).
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Consequently, they may not use the services, access the App, or use its software in any way that allows for the reproduction, creation of elaborations or derivative works, or distribution to third parties of copies of materials covered by H-IS intellectual property rights.
11. Limitations of Liability.
The User (and/or the Consumer on their behalf, in the case of a minor) declares and guarantees to be the sole and exclusive user of the App, committing to keeping their login credentials strictly confidential.
The User (and/or the Consumer on their behalf, in the case of a minor) acknowledges and accepts that the services provided through the App are “as is” and based on constantly evolving technologies. As a result, the technical features of the App may be modified as necessary due to technological advancements or supply and/or organizational needs.
The User (and/or the Consumer on their behalf, in the case of a minor) acknowledges that the internet –necessary for using the App –is not controlled by H-IS and, due to the peculiar structure of the network, no public or private entity, including H-IS, can guarantee or monitor the performance and functionality of the network’s branches or control the content of information transmitted through it. Consequently, no related liability can be charged to H-IS.
As stated and guaranteed in the section “Acceptance of Registrations. Information and Personal Data” above, the User (and/or the Consumer on their behalf, in the case of a minor) indemnifies and holds H-IS harmless from any direct and/or indirect damage arising from the upload of information, data, and documentation on the App, as well as from any liability for any direct and/or indirect damage that may arise in the hands of H-IS due to violations by the User (and/or the Consumer on their behalf, in the case of a minor) of applicable privacy regulations regarding the personal data — including special categories of data — uploaded, entered, saved, and processed on the App.
H-IS shall not, at any time or in any way, be held responsible for the content of third-party web pages that can be accessed via hyperlinks present and/or linked from the App.
12. Processing of personal data.
The processing of personal data will be carried out by H-IS in compliance with the provisions of EU Regulation 2016/679 on the protection of individuals with regard to the processing of personal data (the "GDPR"). The types of data processed, the methods of processing and the purposes thereof, as well as of the data subject, are detailed in the Privacy Policy available in the notice on personal data processing provided by H-IS in relation to the H-FARM Summer Academy 2026.
13. Exclusive jurisdiction and applicable law.
This contract is governed by Italian law.
Any dispute inherent to, subsequent to or in any way connected with this contract and its execution, termination or invalidity shall be the exclusive jurisdiction of the Court of Treviso.
14. Express approval.
Pursuant to and for the purposes of Articles 1341 and 1342 of the Italian Civil Code and Legislative Decree no. 206 of 6 September 2005, the Consumer declares to have expressly reviewed/read and approved the following provisions: Article 3 - Course Prices; Article 4 - Enrollment, Payment and Invoicing. Course management; Article 5 - Acceptance of enrollments; Article 6 - Right of withdrawal; Article 7 - Right of refund; Article 11 – Limitation of Liability; Article 13 - Exclusive jurisdiction and applicable law.