FAQ
Here we answer your most frequently asked questions.
You can book online by selecting the program you prefer, or by phone at 0422789675. Our Customer Care team is at your disposal to provide you with all the necessary support.
To be officially registered for one of our experiences, follow these steps:
- Purchase the experience and complete payment;
- Fill out the form received via email
- Sign the contract.
Payment can be made via:
- Bank transfer, according to the instructions contained in the registration email;
- Credit cards, through redirection to the payment platforms of each provider depending on the payment method selected between Visa, Maestro, MasterCard, American Express, JCB and China Union Pay (CUP);
- Scalapay, through redirection to the platform;
- PayPal, through redirection to the platform;
- Shop Pay, through redirection to the platform;
- Apple Pay, through redirection to the platform;
- Google Pay, through redirection to the platform.
You can cancel or modify your registration within 14 days from the completion date, without incurring any penalty.
Otherwise, if the cancellation request arrives within 60 days of the start of the course, the refund is equal to 50% of the course amount. More than 60 days after the start of the course, unfortunately we are unable to refund any sum.
Each course has a minimum and maximum number of participants.
In cases of force majeure problems or failure to reach the minimum number of participants in the courses, we will contact you and you can decide whether to request a refund of the entire fee paid or whether to use it for the purchase of other initiatives.
All our experiences are conducted entirely in English, except for the English&Robotics and English&Storytelling programs, which use a hybrid format with activities also in Italian.
No prior skills are necessary for our educational experiences, as educators and instructors start at a basic level and progressively increase complexity and stimulation during activities.
However, a minimum level of English, both written and spoken, is required. Participants should be able to understand and use common phrases related to everyday situations, communicate clearly on familiar topics, express opinions, and discuss subjects of interest, maintaining a fluent and understandable conversation with English speakers.
The English&Robotics and English&Storytelling experiences are designed for those with a beginner level of English (A1/A2).
During the educational experience, language support will be available to assist participants who may not feel entirely comfortable with English or Italian, ensuring a smooth and accessible learning experience for all.
During the summer, we cannot guarantee an organized transportation service.
The following public lines are available to reach the H-FARM CAMPUS:
- ATVO line 22: Treviso → San Cipriano → Ca’ Tron → San Donà di Piave
- ATVO line 25A: San Donà di Piave → Airport Venice Marco Polo → Venice Mestre train station → Venice (Piazzale Roma)
- MOM line 108: Treviso → San Donà di Piave → Portegrandi → Lido di Jesolo
Participants over the age of 14 can independently go to the bus stop at the end of the activities, after completing the authorization form available in the app among the provided documents.
Participants can be collected by family members and acquaintances, after completing the delegation form available in the app among the provided documents.
Participants may bring a phone and/or tablet, but these devices may not be used in the lab, during breaks, or during sports/group activities.
One week day experience
Participants may bring their devices, but they must hand them over to the educators at the start of the day. Devices will be returned at the end of the day, between 4:00 PM and 5:00pm.
One or two week overnight experience
Device use is allowed as follows:
- Participants aged 8–14: from 6:30 PM to 8:30 PM
- Participants aged 14 and above: from 6:30 PM to 10:30 PM
H-FARM staff cannot be held responsible for any loss or damage to personal phones.
Please consult the Camper Code of Conduct for further details.
During the enrollment process, you will receive an email asking you to indicate:
- Any food intolerance/ allergy/ specific dietary requirements
- Special educational needs
- Specific medical conditions or medication that have to be taken for specific treatments.
Based on your needs, our nursing and/or counseling team will contact you to arrange any necessary procedures or accommodations to ensure a positive experience for the participant.
The cost of the experience includes everything. Participants may bring a small amount of money for optional purchases, such as over-the-counter medications, gadgets, or laundry services.
H-FARM International School cannot be held liable for any theft.
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One or two-week overnight experience
8-14 years old
Check-in is scheduled for Sunday at 4:00 PM at our Campus at Via Adriano Olivetti 1 (Roncade, TV). After check-in, there will be a presentation of the experience and teams for families.
On Friday afternoon, we welcome families to celebrate the closing event during which the participants can tell and show their family and friends what they have achieved during the entire Summer Academy week.
A certificate recognizing the skills and abilities acquired during the program will be available in the app.
The cost of the overnight option includes:
• 5 nights of accommodation;
• 30 hours of educational activities;
• 20 hours of recreational activities;
• Full board
• educational and/or sports materials (excluding personal protective gear for BMX, skateboarding, and football).
The cost of the overnight option includes:
- 12 nights of accommodation;
- 60 hours of educational activities;
- 40 hours of recreational activities;
- Day trip weekend excursion and sports sessions
- Full board
- educational and/or sports materials (excluding personal protective gear for BMX, skateboarding, and football).
The overnight program is available for participants aged 8 and above.
For the whole duration of the Summer Academy, participants sleep in the Boarding Houses of H-FARM Campus.
Our Boarding Houses offer double, triple or quadruple rooms with a private bathroom.
Room assignments are based on gender, age, and course. If there are roommate preferences, please indicate them in the form sent via email during registration, specifying the friend’s full name.
The app provides contact information for calling our staff during evening and nighttime hours, as defined in the Camper code of conduct.
After the daily activities and the afternoon snack, participants are supervised by the H-FARM Summer Academy staff, who organise various recreational activities such as sports, arts, cultural and social activities.
During the night until breakfast time, our boarding team is in charge of the participant's supervision. Moreover, a 24h surveillance service is provided all over the Campus by our security team.
Yes, there is a laundry service available (not included in the price) for all participants that are accommodated in our Campus. Laundry can not be used autonomously as the H-FARM Summer Academy staff needs to be present.
For further details, please check the Camper code of conduct.
We provide everything necessary for a fully immersive experience, including leisure activities. We advise leaving items such as gaming consoles (e.g., Nintendo Switch), DSLR cameras, drones, etc., at home.
Responsibility for any loss and/or damage to personal objects cannot be attributed to the H-FARM staff.
For any additional information, please email us at summeracademy@h-farmschool.com or call us on 0422789675.
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One-week day experience
The experience will last from Monday to Friday.
The daily check in will be between 8:30 AM and 9:00 AM, whereas check-out time is between 4:00 PM and 17:00 PM.
On Friday afternoon, we welcome families to celebrate the closing event during which the participants can tell and show their family and friends what they have achieved during the entire Summer Academy week.
A certificate recognising the skills and abilities acquired during the program will be available in the app.
The day experience includes:
- 30 hours of educational activities;
- lunches;
- snacks;
- educational and/or sports materials (excluding personal protective gear for BMX, and skateboarding).
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Two-week overnight experience
14+ years old
No prior skills are necessary for our educational experiences. The educators and instructors start from a basic level and gradually increase the complexity and challenges throughout the activities.
However, a B1/B2 level of English is required, both written and spoken. Participants should be able to understand and use common phrases and expressions, communicate clearly about the topics covered in the activities, express opinions, and engage in discussions on areas of interest, maintaining a fluid and comprehensible conversation with English speakers.
During the learning experience, participants who do not feel completely comfortable with English will be able to receive support from our staff, thus ensuring a smooth and accessible learning experience for all.
The teaching activities are run by experts and professionals.
For the Startup & AI Bootcamp, the curriculum is designed by H-FARM Entrepreneurship & Startup Centre, in collaboration with H-FARM AI.
For the Coding & Game Development and Fashion & Product Design Bootcamps, the curriculum is designed by BigRock.
Check-in is scheduled for Sunday afternoon our Campus in via Adriano Olivetti 1 (Roncade, TV).
Following this, there will be a welcome session with a presentation of the project and the team.
For the whole duration of the Summer Academy, participants sleep in the Boarding Houses of H-FARM Campus.
The Boarding Houses offers double, triple, or quadruple rooms, with a private bathroom.
Room assignments are based on gender, age, and course. If there are roommate preferences, please indicate them in the form sent via email during registration, specifying the friend’s full name.
The cost includes:
- 12 nights of accommodation;
- approximately 40 hours of educational activities;
- leisure activities organised on campus;
- a visit to local business and enterprise;
- off-campus experiences to explore the surrounding area;
- breakfast, lunch, and dinner
- snacks;
- educational and/or sports materials.
During the night until breakfast time, our staff is in charge of the participant’s supervision.
Yes, there is a laundry service available (not included in the price) for all participants that are accommodated in our Campus. Laundry can not be used autonomously as the H-FARM Summer Academy staff needs to be present.
For further details, please check the Camper code of conduct.
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What to bring
Sports equipment is provided by H-FARM International School, with the exception of personal protection that we ask the family to provide for the following sports: BMX, skateboarding, and football.
Participants in the Professional Football Camp and Buffon Football Academy experiences should bring a pair of cleats for sports activities and regular athletic shoes.
No. H-FARM will provide all the computers and tablets necessary for the digital activities.
A detailed packing list to ensure the best experience will be available in the app.